Browse the topics and popular questions.
What is AIR MILES Cash?
AIR MILES Cash lets you instantly use the Miles from your Cash account towards in-store or online purchases at participating partners. 95 Cash Miles gets you $10 towards your purchases, in $10 increments, up to $750 per collector account per day at most Cash partners.
How do I order more AIR MILES cards?
App is the new card. Put your AIR MILES card on your phone and never fumble with your wallet again. Download the AIR MILES app now.
Prefer a physical card? Order an additional AIR MILES card and receive it by mail in 2-3 weeks.How do I change the information in my Profile?
If you’d like to change any of your Profile information, including your mailing address, contact information or your PIN, you can do it all at the link below.
We're experiencing higher-than-normal wait times. Here are ways to expedite your inquiry:
French-speaking ambassadors are available until 7 p.m. ET, Monday to Friday, and all day on Saturday.
We recommend making new travel reservations conveniently on our website, as our Care Ambassadors do not have access to additional inventory. For travel booking support and changes to your existing reservation please call us.
In Toronto 416-226-5171
Rest of Canada & USA 1-888-AIR-MILES (1-888-247-6453)
Locations | Monday – Friday |
---|---|
Atlantic Canada | 9:00 a.m. – 7:00 p.m. local time |
Newfoundland and Labrador | 9:30 a.m. – 7:00 p.m. local time |
All other provinces | 8:00 a.m. – 7:00 p.m. local time |
French-speaking ambassadors are available until 7 p.m. ET, Monday to Friday, and all day on Saturday.
Our automated telephone system is available for:
- Checking your account balances
- Changing your PIN
We're experiencing higher-than-normal wait times. Here are ways to expedite your inquiry:
French-speaking ambassadors are available until 7 p.m. ET, Monday to Friday, and all day on Saturday.
We recommend making new travel reservations conveniently on our website, as our Care Ambassadors do not have access to additional inventory. For travel booking support and changes to your existing reservation please call us.
In Toronto 416-226-5171
Rest of Canada & USA 1-888-AIR-MILES (1-888-247-6453)
Locations | Monday – Friday |
---|---|
Atlantic Canada | 9:00 a.m. – 7:00 p.m. local time |
Newfoundland and Labrador | 9:30 a.m. – 7:00 p.m. local time |
All other provinces | 8:00 a.m. – 7:00 p.m. local time |
French-speaking ambassadors are available until 7 p.m. ET, Monday to Friday, and all day on Saturday.
Our automated telephone system is available for:
- Checking your account balances
- Changing your PIN
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®TM Trademarks of AM Royalties Limited Partnership used under license by AIR MILES Loyalty Inc. Partner, Supplier and Retailer trademarks are owned by the respective Partner, Supplier and Retailer or authorized for their use in Canada. To collect AIR MILES® Reward Miles you must be a Canadian resident.
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