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AIRMILESSHOPS.CA®
airmiles.ca
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Help Centre

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chat with us

Chat with us

Usually the fastest

For changes to existing travel reservations, you must call us.

CHAT WITH US
LIVE CHAT HOURS
Hours

Monday - Friday                                           8:00 a.m. – 10:00 p.m.  ET

(French support available until 7 p.m. ET)

Saturday                                                          9:00 a.m. – 6:00 p.m.  ET   
call us

Call us

In Toronto: 416-226-5171

Canada & USA: 1-888-AIR-MILES (1-888-247-6453)

CALL CENTRE HOURS
Hours

Atlantic Canada

Monday - Friday

Saturday

 

9:00 a.m. - 8:00 p.m. local time

10:00 a.m. - 7:00 p.m. local time

Newfoundland & Labrador

Monday - Friday

Saturday

 

9:30 a.m. - 8:30 p.m. local time

10:30 a.m. - 7:30 p.m. local time

All other provinces

Monday - Friday

Saturday

 

8:00 a.m. - 7:00 p.m. local time

9:00 a.m. - 6:00 p.m. ET

French support

Monday - Friday

Saturday

 

              8:00 a.m. - 7:00 p.m. ET

              9:00 a.m. - 6:00 p.m. ET

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SERVICE PROMISE & CONCERN RESOLUTION PROCESS