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AIRMILESSHOPS.CA®
airmiles.ca
  • ALBERTA
  • BRITISH COLUMBIA
  • MANITOBA
  • NEW BRUNSWICK
  • NEWFOUNDLAND and LABRADOR
  • NOVA SCOTIA
  • NORTHWEST TERRITORIES
  • NUNAVUT
  • ONTARIO
  • PRINCE EDWARD ISLAND
  • QUEBEC
  • SASKATCHEWAN
  • YUKON
  • THUNDER BAY
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Notice

AIR MILES Customer Care Centre will be closed from Dec 24, 2024, 4:00PM (EST) to Dec 27, 2024, 07:59AM (EST) and from Dec 31, 2024, 4:00PM (EST) to Jan 2, 2025, 07:59AM (EST).

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chat with us

Chat with us

Usually the fastest

For changes to existing travel reservations, you must call us.

CHAT WITH US
LIVE CHAT HOURS
Hours

Monday - Friday                                           8:00 a.m. – 10:00 p.m.  ET

(French support available until 6 p.m. ET)

Saturday                                                          9:00 a.m. – 6:00 p.m.  ET   
call us

Call us

In Toronto: 416-226-5171

Canada & USA: 1-888-AIR-MILES (1-888-247-6453)

CALL CENTRE HOURS
Hours

Atlantic Canada

Monday - Friday

Saturday

 

9:00 a.m. - 8:00 p.m. local time

10:00 a.m. - 7:00 p.m. local time

Newfoundland & Labrador

Monday - Friday

Saturday

 

9:30 a.m. - 8:30 p.m. local time

10:30 a.m. - 7:30 p.m. local time

All other provinces

Monday - Friday

Saturday

 

8:00 a.m. - 7:00 p.m. local time

9:00 a.m. - 6:00 p.m. ET

French support

Monday - Friday

Saturday

 

              8:00 a.m. - 7:00 p.m. ET

              9:00 a.m. - 6:00 p.m. ET

We're Committed to serving you

SERVICE PROMISE & CONCERN RESOLUTION PROCESS